FREQUENTLY ASKED QUESTIONS

We know there are always questions. We have provided a small list of questions and answers below to help with some of these and do hope that you find them useful. Please move your cursor over any of the questions and click for the answer. If you have a question but don’t see it listed, please don’t hesitate to ask us by filling out the form on the right. Thank you.


1. Who/What is Keech Media?

Keech Media is a full service Web Design, marketing and digital media agency established in the winter of 2009. Keech Media started offering a mobile solution via a third party channel in May of 2011 however the services offered through this third party were limited. Knowing the demand for mobile marketing and branding, Keech Media set out to develop its own cloud based SaaS solution to offer businesses and agencies and to provide them with the necessary tools to sell, create, distribute and manage sophisticated Mobile Web Applications and marketing initiatives.

2. What sets Scope10 apart?

The Keech Media Mobile Solution was created with the customers/end user’s best interest in mind. It’s not very often in today’s society you will hear a company say that. We know that times are challenging out there and we wanted to make sure that we brought value back to the market place, to the business owners and customers they serve.

Keech Media has deployed an intuitive HTML5 dashboard that is extremely easy to manage and use. We often tell people, “If you can open up a word doc and edit it, you can build and manage your app.” Also, the Keech Media dashboard allows you or us, to deliver your app literally within hours of partnering with us and we have a completely integrated suite of API’s to give you the absolute best experience possible without having to guess what you would like to have in your app.

3. What is HTML5?

HTML stands for HyperText Markup Language and is a formatting language programmer’s and developers utilize to create documents on the Web. HTML5 has enhanced features for programmers such as video, audio and canvass elements. You view a Web page written in HTML in a Web browser such as Internet Explorer, Mozilla Firefox, Safari, Opera or Google Chrome. The HTML5 language has specific rules that allow placement and format of text, graphics, video and audio on a Web page. Programmers use these programming tags or elements to produce web pages in unique and creative ways. Tags such as section, article and header enable the creator to make a more efficient and intelligent web page. Users will not have to use a Flash plug-in for video and audio content. Visual Studio users typically write code in HTML5 when creating web site content.

4. What Mobile operating systems are supported?

Whether it’s Android, Apple, Blackberry, Windows etc., the Keech Media solution is cross platform compatible. What this means is that any device that is web enabled will allow for our applications to render and function appropriately. Also, it does not matter what type of device it is; whether it be a smartphone, tablet, desk top or laptop pc, our apps will render on any web enabled device.

5. How do people access my app?

There are many ways people can access your app. For starters, once we have developed your web app, we automatically generate what’s called a QR Code (Quick Response Code). QR Codes can be placed in a lot of different places. We recommend placing your QR Code on your business cards, letter heads, table tents, signage, vehicles, labels, print material, marketing and advertising literature, website and any other place your business brand is represented. Also, we prominently place redirect script within your existing website that recognizes when a search is being generated from a mobile device so that it will redirect your site to the mobile website creating a much more user friendly experience by literally putting your app in the palm of consumers hands at the touch of a fingertip.

6. Are you able to track mobile traffic information separate from website traffic?

Yes. Keech Media has integrated Google Analytics. Unlike most mobile websites, we are able to track all of your traffic data such as visits, page views, coupon downloads etc. The Google Analytics code will be separate from any other analytics code you have and reports are available upon request.

7. What does integration mean and why is it important?

To integrate things is to put them together to form something new. It also means that the things you put together keep their individual characteristics or features. When we talk about integrating cultures we usually refer to several cultures coming together to form a new, multicultural society. Each culture keeps its character, features and values. Keech Media has integrated a number of cool features and utilities that allow you to choose right from within the dashboard, the necessary tools to keep relevant in a real time mobile society. Check out the plugged in partners we have on our website. If you don’t see something there, please make a recommendation to us and we will see about the steps needed to get it for you.

8. Do we need to submit our apps to App Market Places?

No. There is absolutely no app market place submission or approval process. Keech Media eliminates the need for native app development and the head ache associated with app store submissions.

9. What are some of the features within the Keech Media dashboard?

There are many cool features available. From our subscriber portal to social media integration, custom link portals, sms text marketing and email marketing to name a few. With many more features coming soon, you will have all the tools necessary and readily available to you to make a huge impact in your market right from the start.

10. How do I update and make changes to my app?

We made this easy for you. Our dashboard consists of a self editing tool. Most people know it as a Content Management System. The update process is Real Time, super simple and can be fun for those with a creative mind. Simply log into your dashboard, open the editor and make the necessary changes and hit submit. Because our apps are built using HTML5 technology, the change is immediate and changes render on all devices at the same time. No need for app market place submissions, downloading and reinstallation.

11. What are some of the marketing tools available?

SMS/Text Marketing:
Scope10 Mobile allows for your subscribers to receive notifications from you about special, events and more. Another cool feature of this service is that you manage your subscriber data base from within the Keech Media dashboard. If you have a current subscriber list, you can upload it into the dashboard and manage them all together. Please inquire about our bundle rates associated with this booming marketing strategy.
Email Marketing:
Scope10 Mobile has integrated a really cool email marketing tool within the dashboard that allows you the same freedom and flexibility as the SMS feature above. Manage this all within the dashboard.
Banner ads:
Keech Media has a cool feature that allows you to create multiple scrolling banner ads located at the bottom of your app. These banners also allow for promotion of specials, events or other marketing information. There are restrictions that do apply to the availability and use these banner ads. Please submit an inquiry to learn more about this cool feature.
Coupon Creation and Distribution:
Keech Media has created another cool feature that allows you generate, submit and market your very own group type deals using the coupon creation software. Not only will you be able to create these deals, but you will be able to monitor its effectiveness and downloads. No more will you have to rely on third party coupon deal companies desiring to charge you more than 50% of your revenue to push these out. Use your subscriber data base to push out your own.
Surveys:
We also have custom form creation software built in that enables users to create their own custom survey forms. Surveys allow you to quickly deploy dynamic mobile surveys for feedback from customers about their app experience and vital information about your services and much more.

12. Is there a contract for signing up?

Yes, as is the norm for most agreements. Our agreements are for 1 year. At the end of 12 months, you are automatically off contract and rolled over to month to month. Your monthly fees will continue to be billed at the going rate until you wish to cancel. Cancellation requires a written 30 day notice of intent to cancel to support@Scope10.com. Upon cancellation, your app and all of its contents will be erased from the dashboard and user access will be removed.

13. Does Keech Media provide design collateral to build my app?

Yes. Keech Media will provide you with links to places that will be able to provide you with endless amounts of design information from icons to background ideas. Most of these are royalty free images and icons. When using images gathered from the web, please make sure that the images used and/or downloaded are not copyrighted. Keech Media is not liable for any copyrighted information that is or has been infringed upon.

"Building relationships begins with TRUST... Here is why our clients LOVE us:

  • Keech Media has come through for me on more than one occasion. They have provided creative, innovative, polished and professional work in video and print format, and are always willing to share their expertise and new ideas. My favorite project was a video “commercial” for my company that we have on our website. I would highly recommend Keech Media.

    Jennifer Brigham
  • Keech Media is a highly motivated, talented and creative marketing team with a wide-ranging knowledge of technology and communications solutions for businesses of the 21st Century. Combined with their high standard of integrity and commitment to the very best quality in all that they do, I am very comfortable in recommending them to other business people.

    Stephen Henning, Producer / Director at Lakes Country Living
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